FAQ - Kaspersky

• Pause Protection
  You can turn Kaspersky off temporarily long enough to connect to your room. Once you have connected to the room, you can turn Kaspersky on again and you'll stay connected to the room. To pause Kasperksy, right-click the Kaspersky icon and select Pause Protection and then select an option such as In 1 minute.
  
  
• Norton firewalls
  If you have previously installed Norton Internet Security or Norton Personal Firewall, hotComm may be unable to connect to relay servers until you completely remove the remnants of the Norton software that are left behind by their uninstall, even if you have configured Kaspersky correctly. See Norton.
  
  

The Kaspersky website is at www.kaspersky.com.

Configuration instructions

1. Right-click the Kaspersky icon in the lower right corner of your Windows taskbar.
   
   
2. Select Settings.
   
   
3. In the Settings window:
   
   For Version 6: click Protection
   For Version 7: click Threats and Exclusions
   
   
4. In the panel on the right, click Trusted Zone.
   
   
5. In the Trusted Applications tab:
   
   If your hotComm client is in the list of programs, click it, and then click Edit.
   
   If hotComm is not in the list of programs:
   a. Click Add, then Browse, then Browse again.
   b. Select My Computer, then C://(local) drive, then Program Files, then 1stWorks, then hotComm or hotCommLite or hotCommCL, then BIN, then hotComm (or hotComm.exe) and click OK.
   
   
6. In the Trusted Application window, check all four options, and click OK
   
   
   
   The options are:
   Do not scan opened files
   Do not restriction application activity
   Do not restrict registry access
   Do not scan network traffic
   
   
7. In the Trusted Zone window, click OK.
   
   
8. In the Settings window, click Apply, then OK.
   
   
9. Close and re-start your hotComm client.
   
   

Kaspersky 7.0 Screenshots

The following screenshots are for Kaspersky Internet Security 7.0, taken May, 2007

Kaspersky 6.0 Screenshots

The following screenshots are for Kaspersky Internet Security 6.0, taken May, 2007

Reconfigure Kaspersky

1. Right-click the Kaspersky icon in the lower right corner of your Windows taskbar.
   
   
2. Select Settings.
   
   
3. In the Settings window:
   
   For Version 7: click Protection
   For Version 6: click Threats and Exclusions
   
   
4. In the panel on the right, click Trusted Zone.
   
   
5. In the Trusted Applications tab, select the entry for your hotComm client and click Edit.
   
   
6. Un-check the second, third and fourth options, and click OK
   
   
7. In the Trusted Zone window, click OK.
   
   
8. In the Settings window, click Apply.
   
   
9. Click Trusted Zone again, select your hotComm client and click Edit again, check all four options and click OK, OK, and Apply again.
   
   
10. Click OK, close and re-start your hotComm client.
    
    

Norton Internet Security note
If you have previously installed Norton Internet Security or Norton Personal Firewall, your hotComm client may be unable to connect until you completely remove the remnants of the Norton software that are left behind by the Norton uninstall, even if you configure Kaspersky correctly. Symantec Corporation provides a Norton Removal Tool to remove remnants of prior installations. See the Norton Removal Tool article at the Symantec website.