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User Guide
Document number: hc.70 © 2024 1stWorks Corporation. All rights reserved. |
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Ask Support a Question
As of release 6.00.003c, the following information is included in the emails sent to hotComm Support as part of the Ask Support a Question feature. This information make it easier for us to diagnose the possible causes of problems you may be reporting. This information is kept private and not distributed to anyone outside of our Support team.
| User Info: | ||
| Time | Sat, Sep 02, 2006 10:01:58 | |
| Operating System | Windows XP | |
| Build Number | 2600 | |
| Service Pack | Service Pack 2 | |
| Current Rev | HCX-6.00.003cx | |
| Name | * your hotComm nickname * | |
| Phone | *phone number, if included in registration* | |
| Web Site | support | |
| Nickname | 1st-Support | |
| * your hotComm registration email address * | ||
| Mode Selection | Panel User | |
| Connection | Online-Direct | |
| IP Address | *external IP address* | |
| MACID Code | * MAC ID * | |
| WebPort | 8280 | |
| Installed | Mon, Aug 28, 2006 | |
| Registered | Mon, Aug 28, 2006 | |
| ezPeer WebSite | Tue, Aug 28, 2007 (359 days left) | |
| IM-Live link | Tue, Aug 28, 2007 (359 days left) | |
| hotComm Registration | Tue, Aug 28, 2007 (359 days left) | |
| Call Group Management | Tue, Aug 28, 2007 (359 days left) | |
| TreeCast & SuperJava | Tue, Aug 28, 2007 (359 days left) | |
| Content Relay Manager | Tue, Aug 28, 2007 (359 days left) | |
| hotComm Pro Option | Tue, Aug 28, 2007 (359 days left) | |
| Injectable Dynamic Desktop | Tue, Aug 28, 2007 (359 days left) | |
| Registration State | Submitted Key | |
| Most Recent Unlock | ALL | |
| Last Room Visited | relay:Support | |
| Mic Boost | On | |
| PreBoost | Off | |
| NoiseFtr | On | |
| SilenceData | Threshold:4, Duration:30, PreBuff:2.5 | |
| AutoSelect | On | |
| Source | Mic | |
| Quality | 3 | |
| Microphone Volume | 65535 (100.0 percent) | |
| ColorDepth | R:3 - G:3 - B:3 | |
| Record Device | System Default | |
| Playback Device | System Default | |
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