Select automatic options:

• Alert Joining User

  To sound an alert when a User joins your session, check the Alert Joining User box.

  Note: this option applies to TreeCast Moderator, Call Group Manager, Service Agent, and Panel User (logged into Content Relay Manager).

  See Sound Events.

  
  
• Display Referrer page

  When a caller connects, hotComm can display the page containing the button or link they clicked.

  To display the page, check Display Referrer page.

  
  
• Join Web User

  In TreeCast Moderator mode, you can choose to automatically accept any IM-Live or hotComm Lite caller into Session 1. This saves you from accepting each caller individually. To allow callers to join automatically, check the Join Web User box.

  Summary by mode:

  Mode	Option	Comments
  TreeCast Moderator	Applies	TreeCast Moderators can select and de-select this option.
  Panel User	Does not apply	In Panel User mode, callers are always joined automatically into Session 1 if the Panel User is logged into a Content Relay Manager. If the Panel User is not logged in, then callers are not automatically joined.
  All other modes	Does not apply	Callers are not automatically joined.

  
  
  
• Reject Java users

  Disallow connections by people using hotComm Java.

  
  
• Save history log

  To automatically save transcripts, check the Save history log box.

  Note: this option applies to TreeCast Moderator and Panel User (logged into Content Relay Manager).

  
  
• Sync Timed Camera to Mic Silence

  To stop the hotCam Timed Camera when people are talking, check the Sync Timed Camera to Mic Silence box. The Timed Camera continues to send updates when all microphones are off or all speakers are silent.

  
  
• Start hotPointer on Timed Camera

  Automatically start the hotPointer whenever you start a Timed Camera.

  
  

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Set Room Password

You can set the Room password(s) if you log in from the hotComm registration that the room is based on), as a Panelist, in Session 1, with any of the passwords. Or, you can change it if you are a listed moderator, logging in as a Panelist in Session 1, with the CL Moderator password.

In Rpwd, enter the password(s) for the room and click Set My Room's Password.

If hotComm CL users are joining your room, enter passwords for users, moderators, and presenters. (The password the hotComm CL user gives determines whether they join as user, presenter or moderator.)

In Ppwd, enter the CL Presenter password.

In Mpwd, enter the CL Moderator password.

Then click Set My Room's Password, and wait for the server acknowledgement before you click OK.

Note: if the password you see is blank, it will be set as a blank (no password). If the password you see has dots or asterisks hiding the actual password, it will not be changed when you click "Set My Room's Password".

edited 11/18/09

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Reset Server's Block List

With hotComm Standard/Pro, you can unblock the server block list (users who have been blocked by room moderators), if you log in from the hotComm registration that the room is based on), as a Panelist, in Session 1, with any of the passwords. Or, you can change it if you are a listed moderator, logging in as a Panelist in Session 1, with the CL Moderator password.

Click Reset Server's Block List

Note: the server lock list includes users blocked by any moderator on the server. Clearing the block list clears all of them.

edited 11/28/09

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Manage Moderator List

With hotComm Standard/Pro, you can manage the moderator list for your room if you log in from the hotComm registration that the room is based on), as a Panelist, in Session 1, with any of the passwords. Or, you can manage it if you are a listed moderator, logging in as a Panelist in Session 1, with the CL Moderator password.

This lets you add or delete listed mdoerators. These people can open your room and manage sessions in your room, as well as use the moderators presentation capabilities.

Note: this applies to moderators using hotComm Standard/Pro (or higher). Do not attempt to add hotComm CL moderators. Instead, ask them to log in with the room's CL moderator password.

Click Manage Moderator List.

In the Moderator List window, click Add to add a moderator. Or, highlight an existing moderator and click Delete to remove them from the list, or edit their entry and click Update.



When adding a moderator, enter the person's hotComm email address and click Search. When they are found, click Add Moderator.




edited 11/28/09

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Set Minimum Version

You can set the minimum version of hotComm required for your room if you are in Panel User mode, and you are logged into a room with the Room Account (the hotComm account that the room is based on).

In Minimum Version, enter the number of the minimum version of hotComm that you will allow users to connect with. Users who attempt to connect with a lower version number receive a notice that they must update their hotComm software.

For example, enter 3.60.001 to require that as the minimum version.

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Remote Control Password

Enter a password for remote control access to your hotComm. This applies to any Operations Mode.

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Call Group AE Messages

As Call Group Manager, you can select the messages that display to callers in the Call Queue waiting window. The messages are stored as Abbreviation Expansions (AE). To see or edit your list of abbreviations, click Show AE ....

Situation	Use this abbreviation when ...
Unavailable	No Service Agent Users are logged in and the Call Group Manager status is busy (one of the DND options).
Light Traffic	More Service Agent Users are available than there are calls in the queue. The caller should expect a fairly quick response.
Heavy Traffic	There are more calls in the queue than available Service Agent Users. The caller should expect to wait.

See: Abbreviations.

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