How to Delete Prior Installation Files
Problem: Can't updateIf you download and install a hotComm update, but continue to get the notice telling you to update, this usually means that Windows is installing an older version of the installation file that you stored on your computer or that was saved automatically in Windows as as a temporary Internet file. Solution: Delete Temporary Internet Files, delete any hotComm installation files you specifically saved to your computer, and download the update again. Prevention: Always delete Temporary Internet files before starting to download an update, and in the File Download window that appears when you start the download, always choose Open or Run instead of Save. Delete Temporary FilesHow do I delete Temporary Internet Files (clear cache)? Instructions are provided for deleting temporary Internet Files (clearing cache) through Windows Control Panel, Internet Explorer, Firefox, Safari, Opera, AOL and Netscape.
Netscape Download Manager - remove installation file Updated 9/30/08 Delete Saved Installation FilesIf you usually select Save when you download the installation program, find and delete it.
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