hotComm User Guide Document number: hcG © 2024 1stWorks Corporation. All rights reserved.

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Recording and Playback are described in these topics:

Recording and Playback Overview      Recording with Standard/Pro   HCR   WMV        Timed Session Recording (Std/Pro)        Session Recording Files (Std/Pro)      Recording with CL and Lite

Record Audio      Playback Audio Recording      Playback .HCR Session Recording      Playback .WMV Session Recording

Playback .WMV Session Recording

To play a Windows Media Player (.WMV) format session recording that you made, look in your hotComm T'SCRIPTS folder. You may have a shortcut to the Transcripts folder on your desktop. Or, you can open the folder this way:

1. Click your Windows Start button.
2. Select Programs or All Programs.
3. Select 1stWorks Corporation.
4. Select the folder for your product: hotComm or hotCommLite or hotCommCL.
5. Select View Transcripts.
6. Right-click on the name of the .WMV file and select Open with, and select a media player. That starts the media player and plays the recording.

If the recording was made by someone else and you copied it to your computer, it will be wherever you put it. Find it, right-click it, select Open with, and select a media player. That starts the media player and plays the recording.

The recording is a .WMV file, with a name that indicates the session, date and time of the recording. You should be able to play it with any standard media player. Try double-clicking the file name, which may automatically start your default media player.

Maintain Library

The recordings are stored in your hotComm T'SCRIPTS folder. To see the list of files in the T'SCRIPTS folder, right-click the A-in-a-circle or R-in-a-circle button and click Maintain Library.