Solutions

hotComm Pro Solutions

hotComm provides solutions for:

Sales
Secure and reliable VoIP, full motion video, and instant messaging are included in hotComm Sales Pro -- use the integrated mul-media capabilities and Presence Detection features of hotComm Sales Pro to host your next sales meeting or deliver your next important sales pitch. More ...

Product Support
Support your customers using IM, VoIP and remote desktop control through a unique method of using Java and our exclusive "use once" injectable code. Combine hotComm Support Pro with hotComm Call Manager to create a virtual Call Center, in which your support engineers can access the call queue from wherever they're located through a standard Internet connection. More ...

Training
Now your time can be spent, where it should be, with your colleagues and your class. Never be without that important document or any other important resource. If it is on your system, it can be shared with your students, spontaneously and securely. More ...

Customer Service
Service Agents can collaborate in real time with customers or transfer important documents using hotComm's secure file transfer capability. Customers get instant copies of their bills, service requests, payments, order forms whatever. More ...

Marketing
Explore the power of high quality On-Demand Voice over IP and full motion video, display web content, show new product features, hold interactive Q&A sessions with your prospects and customers -- all from a Java-enabled browser. More ...

Conferencing
Secure and reliable messaging, voice over IP, and full motion video are included in hotComm - use its integrated multi-media capabilities to deliver your next important presentation. More ...



Sign up for a 1stWorks Solutions Webinar to find out more about how hotComm can provide solutions for you.

Whichever solution you choose, callers can connect to you with the free IM-Live Java Client (shownhere), or with their own copies of hotComm and hotComm Lite.

IM-Live Java client
A caller chats with Kevin (pictured).