hotComm - Web Collaboration/Conferencing, Traderooms, E-Meetings & Webinars

Support

At 1stWorks Corporation your complete satisfaction is very important to us. We welcome your feedback and questions concerning hotComm, PC2Me, OnlineTraderCentral.com online continuing educational webinars for traders, or any of our products, and are here to give you complete and prompt support. Please feel free to access our help files, or to send us your questions using the various methods below.

COMPATIBILITY - SYSTEM REQUIREMENTS - WINDOWS USERS hotComm DOWNLOADS:


hotComm runs on all Windows operating systems, specifically Vista, Windows 7, Windows 8 and 8.1 and Windows 10.

Microsoft XP has met its' 'End of Life'. This means that Microsoft is no longer supporting computers running Windows XP. hotComm Support cannot guarantee that hotComm or our Online Trader Central webinars will run correctly without a fully supported operating system.
 * IF YOU STILL USE WINDOWS XP, PLEASE SEE MICROSOFT'S HELP FOR MORE INFORMATION ON THIS TOPIC! *



MAC OS/Java client issues see our Apple support help page.
9/23/16 - ATTN: MAC Users running hotComm within Wineskin:
Please do not update your MAC to Sierra yet, you should hold off on that update while we test whether there is a new version of Wine required for Sierra.
More information will be posted here & on our MAC Sys Requirements page as soon as we have it. Thank you!
See: MAC OS/Apple Help Page, Includes Wineskin Setup Instructions - Click Here


hotComm 8.0
  now available for Windows 10, *REVISION INCLUDES presenter preview local streaming window* Please see Revision History for a description. Click System Requirement information before downloading the hotComm Client and/or visit FAQ hotComm section for hotTopics/trouble-shooting or **NEW** webinar help.



  * NEWS from 1stWorks/hotComm & PC2Me * 

 I.  Presentation Preview Window (in using the hotComm Timed Camera screen sharing
in hotComm Presenter Pro clients ONLY) 
 II. ...And hotComm Presenter Pro Tips & Time Saving Treasures Presentation Archive for Room Owners & Moderators on the hotComm Presenter Pro Client ONLY may find it helpful to be able to see what they are presenting to the audience.
 * CLICK HERE FOR THE *.PPT FILE * 
 III. PC2 Me with Flash! See: The PC2ME Homepage for more details... 

Note for Kaspersky users -- You MAY need to configure your Kaspersky in "Allowed Applications" for hotComm to run with no interference after you download or update.
Please see our instructions at www.hotcomm.com/FAQ/FAQ_kaspersky.asp
hotComm current revisions
Product Revision Update Info.
hotComm Std/Pro 8.00.012x   (8.8Mb) Update hotComm Std/Pro
hotComm Lite 8.00.012x   (7.4Mb) Update hotComm Lite
hotComm CL 8.00.012x    Update hotComm CL

Troubleshooting

Notice: Windows Vista and hotComm

System Requirements & Tests

Firewalls, Routers & Ports

hotComm Lite Docs

hotComm Standard/Pro Docs

Rooms

Webinars and Events

More FAQ and Tips

Professor hotComm Power Tips

Flash Intros

IM-Live FAQ

Link Toolkits

Text to Speech

Microsoft Encoder


Click Here To Show Hours







Support Contacts

  • Support Room. with live 1stWorks Support reps here in the U.S.:


    Java link:
          Alternate Java Link

    Through-the-product connections:
    Lite, CL = Relay:Support
      (Password=123)
    Std/Pro = Relay, then Support

  • E-mail: support@1stWorks.com.     Please set your email filters to allow all mail from 1stWorks.com and hotComm.com. If you don't get a reply from us, check your spam or junk mailboxes.

  • Voicemail: 508-425-6613. Note: for fastest response, join the Support Room or send email.

Registration, Licenses, Unlock Codes, Activation Keys

Audio Test Room

  • Audio Test Room (open 24x7), with a non-stop audio recording:



    Java link:
          Alternate Java Link
    If prompted, the password = 123

Training

  • Training with Professor hotComm. Hands-on, online training sessions are scheduled regularly.

More!