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At 1stWorks Corporation's hotComm your complete satisfaction
is very important to us. We welcome your feedback and questions concerning hotComm &
OnlineTraderCentral.com our online continuing educational webinars for traders,
or any of our products, and we're here to give you complete and as prompt support as possible. Please feel free
to access our help files, or to send us your questions using the various
methods below.
✰ IMPORTANT CONNECTION INFO ✰
✽ (After 9/21/19)✽
IP/NETWORK CHANGE — IP Address for the hotComm Network changing from 76.74.166.147 to: 66.42.84.64
WINDOWS PC USERS — Watch this YouTube Tutorial Below for EXACT INSTRUCTIONS before requesting help from the Support Techs
MAC USERS — Watch this YouTube Tutorial Below for EXACT INSTRUCTIONS before requesting help from the Support Techs
COMPATIBILITY - SYSTEM REQUIREMENTS - WINDOWS USERS hotComm DOWNLOADS:
hotComm runs on all Windows operating systems, specifically Vista, Windows 7, Windows 8 and 8.1 and Windows 10.
Microsoft XP has met its' 'End of Life'. This means that Microsoft is no longer supporting computers running Windows XP. hotComm Support cannot guarantee that hotComm or our Online Trader Central webinars will run correctly without a fully supported operating system.
* IF YOU STILL USE WINDOWS XP, PLEASE SEE MICROSOFT'S HELP FOR MORE INFORMATION ON THIS TOPIC! *
NEWS - hotComm Support Bulletins
❃ NEW VIDEO ADDED TO OUR MAC PAGE! (Linked to the 'MAC HELP' graphic above)
❃ MAC OS/Java client issues see our Apple support help page.
❃ ATTN: MAC Users running any hotComm client within Wineskin:
If you can, Please do not update your MAC to Sierra, as the security settings have changed since 'El Capitan' - We DO have a set of instructions to supply those that are on Sierra with to allow the Wineskin/hotComm solution to run on your MAC.
More information will be posted here & on our MAC Sys Requirements page as soon as we have it. Thank you!
❃ See: MAC OS/Apple Help Page, Includes Wineskin Setup Instructions - Click Here!
❃ hotComm 8.0 now available for Windows 10, *REVISION INCLUDES presenter preview local streaming window* Please see Revision History for a description.
Click System Requirement information before downloading the hotComm Client and/or visit
❃ FAQ hotComm section for hotTopics/trouble-shooting or **NEW** webinar help.
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* NEWS from 1stWorks/hotComm & PC2Me *
I. Presentation Preview Window (in using the hotComm Timed Camera screen sharing
in hotComm Presenter Pro clients ONLY)
II. ...And hotComm Presenter Pro Tips & Time Saving Treasures Presentation Archive for Room Owners & Moderators on the hotComm Presenter Pro Client ONLY may find it helpful to be able to see what they are presenting to the audience.
* CLICK HERE FOR THE *.PPT FILE *
III. PC2 Me with Flash! See: The PC2ME Homepage for more details...
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Note for Kaspersky users -- You MAY need to configure your Kaspersky in "Allowed Applications" for hotComm to run with no interference after you download or update.
Please see our instructions at
www.hotcomm.com/FAQ/FAQ_kaspersky.asp
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Troubleshooting
Notice:
Windows Vista and hotComm
System Requirements & Tests
Firewalls, Routers & Ports
hotComm Lite Docs
hotComm Standard/Pro Docs
Rooms
Webinars and Events
More FAQ and Tips
Professor hotComm Power Tips
IM-Live FAQ
Link Toolkits
Text to Speech
Microsoft Encoder
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- Support Room. with live 1stWorks Support reps here in the U.S.:
Through-the-product connections:
Lite, CL = Relay:Test
(Password=123)
Std/Pro = Relay, then Test
- E-mail:
support@1stWorks.com. Please set your email filters to allow
all mail from 1stWorks.com and hotComm.com. If you don't get a reply
from us, check your spam or junk mailboxes.
- Voicemail: 508-425-6613. Note: for fastest response, join the Support Room or send
email.
Registration, Licenses, Unlock Codes, Activation Keys
Audio Test Room
- Audio Test Room (open 24x7), with a non-stop audio recording:
If prompted, the password = 123
Training
- Training with Professor hotComm.
Hands-on, online training sessions are scheduled regularly.
More!
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